FAQ

Yes. We are registered as authorised waste carriers with Natural Resource Wales. Our licence number is CBDU12812.

No, we do not charge call-out fees. To book a service, please contact us.

For straightforward jobs, we can offer free quotes over the phone. If the task is more complex then we may need to come and perform a site survey in order to provide you with a fixed price quotation.

Yes, we provide emergency call-outs for all our services. So, if you have a waste spillage, blocked drain or need emergency environmental services, call us for a fast response.

Accounts can be arranged for commercial clients only.

Yes. if your septic tank discharges into a watercourse you must arrange for it to be upgraded to a sewage treatment plant as soon as possible. The law changed in 2015 to rule that septic tanks cannot discharge wastewater into watercourses. For more information, get in touch.

Yes. Our vacuum tankers are available to hire for toilet pumping for festivals and events. We can also pump portable toilets on building sites and more. To book a service get in touch with the team. If you are booking during the festival season then we recommend booking with as much advance notice as possible.

Root ingress in drainage systems can cause major issues. We can cut the roots away with specialist equipment including cameras to pinpoint the obstruction, root cutters and high pressure water jets.